Last Updated: 22 September 2026

At SI SENOR, we want you to be satisfied with your purchase. If there is an issue with your order, you may request a return within 14 days from the date of delivery, subject to the conditions below.

1. Return Period

Return requests must be submitted within 14 days from the date your order is delivered.

Requests received after this period may not be accepted.

2. Eligible Reasons for Return

We accept returns for:

• Size issues
• Wrong product received
• Damaged product received
• Defective product

Returns due to change of mind are not accepted.

3. Condition of Products

To be eligible for a return, the product must:

• Be unused
• Be unwashed
• Be unworn
• Have original tags attached
• Have original packaging intact
• Be in its original condition

Products that have been worn, washed, altered, damaged through use or returned without their original tags/packaging may not be accepted.

4. Sale & Discounted Products

Sale and discounted products are currently eligible for return, provided all other conditions of this Return Policy are satisfied.

5. Return Shipping

For eligible returns, SI SENOR will bear the applicable return shipping cost.

Customers should contact us before sending any product back. Please do not independently ship a product to us without receiving return instructions from SI SENOR.

6. Damaged or Wrong Products

If you receive a damaged, defective or incorrect product, please contact us as soon as possible with your order details and relevant photographs.

An unboxing video is not mandatory for requesting a return.

However, photographs or other information may be requested to help us verify the issue and process your request.

7. Return Approval

Once your return request is received, SI SENOR may review the request and provide instructions for returning the product.

The returned product will be inspected after receipt.

If the product meets the return conditions, the return will be approved and the applicable refund will be processed.

8. Refunds

Once a return has been approved, the refund will generally be processed within 3–5 working days.

For prepaid orders, the refund will be made to the original payment method, subject to applicable payment-processing timelines.

For COD orders, refunds will be made through UPI or bank transfer.

9. Non-Returnable Situations

A return may be rejected if:

• The 14-day return period has expired
• The product has been worn
• The product has been washed
• The product has been altered
• Original tags are missing
• Original packaging is missing where required
• The product has been damaged after delivery due to customer handling
• The return is requested solely because of a change of mind

10. Order Cancellation

Orders can be cancelled before dispatch.

Once an order has been dispatched, cancellation is not permitted.

For cancellation requests, contact:

Phone/WhatsApp: +91 70444 73442
Email: support@sisenorclothing.com

11. Contact Us

For return or refund assistance:

SI SENOR
Phone/WhatsApp: +91 70444 73442
Email: support@sisenorclothing.com